Shipping and Payment

Shipping methods:

We ship orders with Packeta and its partner carriers – to pick-up points, parcel lockers or by courier directly to your address.

Free shipping:

Shipping is free for orders from €65. For smaller orders, the shipping cost is shown at checkout depending on the delivery method you choose.

Delivery time:

Delivery usually takes 2 to 4 business days, depending on the country.

Dispatch days:

We dispatch orders every business day (Monday to Friday).

Payment methods:

Online card payment through a secure payment gateway.
Cash on delivery – pay when you receive the parcel, no surcharge (where available).

Payment security:

All payments are processed through secure payment gateways that protect your personal and payment information.

Returns:

You can return goods without giving a reason within 14 days of delivery.